1. What services does Arab Spec IT Co. offer?
We offer comprehensive IT services including:
-IT infrastructure design and management
-Network setup and support
-Cloud solutions
-Software development and customization
-IT consulting
-AMC (Annual Maintenance Contracts) for ongoing IT support
We offer comprehensive IT services including:
-IT infrastructure design and management
-Network setup and support
-Cloud solutions
-Software development and customization
-IT consulting
-AMC (Annual Maintenance Contracts) for ongoing IT support
2. What is an AMC and why is it important for my business?
An AMC (Annual Maintenance Contract) ensures that your IT systems are well-maintained and supported throughout the year. It includes services such as regular system checks, troubleshooting, and prompt support in case of emergencies. This contract helps to minimize downtime and extend the life of your IT assets.
An AMC (Annual Maintenance Contract) ensures that your IT systems are well-maintained and supported throughout the year. It includes services such as regular system checks, troubleshooting, and prompt support in case of emergencies. This contract helps to minimize downtime and extend the life of your IT assets.
3. What are the different types of AMC plans you offer?
We offer three main AMC plans:
Basic: Essential support with limited response times and coverage.
Standard: Comprehensive support with quicker response times and additional services.
Advanced: All-inclusive support with priority service, advanced system monitoring, and more.
We offer three main AMC plans:
Basic: Essential support with limited response times and coverage.
Standard: Comprehensive support with quicker response times and additional services.
Advanced: All-inclusive support with priority service, advanced system monitoring, and more.
4.How can I request technical support?
Technical support can be requested by calling our support hotline, emailing us, or submitting a service request through our client portal. For more urgent issues, our advanced AMC clients enjoy priority response times.
Technical support can be requested by calling our support hotline, emailing us, or submitting a service request through our client portal. For more urgent issues, our advanced AMC clients enjoy priority response times.